Not all safe deposit boxes are the same. For clients whose valuables justify more than standard storage, a Premium membership at Vintage Vaults offers a materially different experience — from what is inside the box to how you arrive to access it.
This article covers exactly what Premium membership includes, how it differs from Standard, and who it is designed for.
Velvet-Lined Interior
Every Premium box at Vintage Vaults is individually fitted with velvet lining. This is not a cosmetic detail — velvet protects delicate items, jewellery with fragile settings, and valuable documents from surface contact and vibration.
For clients storing watches, jewellery, or precious objects, this matters. A standard metal box interior does not offer the same protection.
Complimentary Insurance Up to AED 2 Million
Standard Vintage Vaults boxes include complimentary insurance coverage up to AED 1 million. Premium (Black Card) boxes include complimentary coverage up to AED 2 million — extendable to AED 5 million on request.
All insurance is underwritten by Lloyd's of London, the world's leading specialist insurance market. This is not a generic contents policy — it is institutional-grade coverage, included as standard.
Dedicated Relationship Manager
Every Premium client is assigned a single point of contact — a dedicated relationship manager — for all account needs, service requests, and concierge assistance.
The team responds to all inquiries within 10 minutes. Appointments are arranged within 24 hours. For clients who value a direct, personal relationship rather than a call centre experience, this is a significant difference.
Concierge Services on Demand
Beyond account management, the relationship manager coordinates concierge services on request — scheduling visits, arranging transport, managing access for nominees, and any other service requirements.
This means a Premium client's interaction with Vintage Vaults can, if preferred, be handled entirely through a single relationship — without the client needing to manage any logistics themselves.
VIP Transport — Including Rolls-Royce and Bentley
Premium clients have access to a range of transport options:
Rolls-Royce or Bentley chauffeur service to and from Vintage Vaults, arranged by the relationship manager on request.
Armored transport for clients who prefer their vault delivered directly to their home or office — with full security escort and complete discretion.
Luxury sedan transfer for clients who prefer a private, seamless experience without the formality of a flagship vehicle.
Priority Access and VIP Parking
Premium clients use a dedicated VIP entrance and receive priority service at every visit. VIP parking is available at Mall of the Emirates. For clients who visit regularly, these are practical conveniences that add up.
Up to 3 Nominees
Premium membership allows up to 3 designated nominees — individuals who can access the box with their own biometric credentials. Standard membership allows 1 nominee.
For clients managing family estate assets, business holdings, or shared collections, the nominee allowance is a meaningful functional difference.
Who Is Premium Membership For?
Premium membership at Vintage Vaults is designed for clients with high-value holdings that justify enhanced protection, clients who value a managed, concierge-style experience, and clients for whom transport, discretion, and a personal point of contact are expected features rather than luxuries.
Learn more about Premium membership and what is included.
